Password Portal

Password Portal will allow you to change and/or reset your network password from school or home. Changing or resetting your password in the automated Password Portal will change it for all of your district accounts. 

How to change your password in Password Portal

This option is for users who know their current username and password and want to update their password.

  1. Go to http://pass.springlakeparkschools.org/
  2. At the login window, enter your username and current password, then click login. 
  3. From here you can change your password. Passwords must be eight characters long and must use three of the following four requirements:
    • Uppercase letters
    • Lowercase letters
    • Numbers
    • Characters (!@#$%, etc.)
  4. Enter your old password then enter your new password twice under "New Password" and "Confirm New Password."
  5. Click "OK." Your network password has now been changed across all systems.  

How to reset your password in Password Portal

This option is for users who don’t remember their password and need to reset it.

  1. Go to http://pass.springlakeparkschools.org/
  2. At the login window, click “Reset Password” below the login box
  3. Enter your domain user name, please note this is the same as your network user name
  4. In the drop-down box under “Send verification code to my…” select your email address and fill-in the CAPTCHA verification. Please note, you must have a non-district email on file in order to receive the verification code. If you need to update your email address on file, please read more in Frequently Asked Questions.
  5. Check your inbox of the email address you selected for directions on how to reset your password.

Frequently Asked Questions

Click on the tabs below to learn more about password frequently asked questions.

Why Strong Passwords?

Why strong passwords?

A strong password is one that is at least eight characters long, contains capital letters, numbers, and characters. The complexity of strong passwords make them more secure and less susceptible to hacking. A six-digit password can be cracked with brute force in only a few minutes, while a strong eight-character password would take over 463 years, according to an article in Bloomberg Businessweek.

The district uses strong passwords for many reasons, including:

What systems does this password access?

  • Computers and network access
  • Email
  • MyPanthers Email and Documents
  • Schoology
  • Infinite Campus
  • Skyward HR/Finance System
  • Office 365 Documents and SharePoint
  • Self Service on iPads and Macs

What's the best way to create a secure password?

The following information is from Microsoft's "Tips for creating a strong password":

A password might meet all the criteria above and still be a weak password. For example, Hello2U! meets all the criteria for a strong password listed above, but is still weak because it contains a complete word. H3ll02U! is a stronger alternative because it replaces some of the letters in the complete word with numbers [...] 

Help yourself remember your strong password by following these tips:

  • Create an acronym from an easy-to-remember piece of information. For example, pick a phrase that is meaningful to you, such as My son's birthday is 12 December, 2004. Using that phrase as your guide, you might use Msbi12/Dec,4 for your password.

  • Substitute numbers, symbols, and misspellings for letters or words in an easy-to-remember phrase. For example, My son's birthday is 12 December, 2004 could become Mi$un's Brthd8iz 12124 (it's OK to use spaces in your password).

  • Relate your password to a favorite hobby or sport. For example, I love to play badminton could become ILuv2PlayB@dm1nt()n.

What are other tips for secure passwords?

  • Do not write down a password on your desk
  • Users have been witnessed writing down a password and placing it on a Post-It Note on their desk or under their keyboard. This is the equivalent of leaving the key to a car in the door handle. This leaves your personal financial information and student records vulnerable to theft or attack.
  • If you want help remembering passwords, there are applications such as 1Password and LastPass that can be used to save password in a secure manner. 

Students

If you are a student and have questions regarding Password Portal, click on the questions below to learn more.

What applications use this password?

Your password is used for to login to most of our systems, including district computers, Schoology, MyPanthers/Google Docs, Campus and Fixit.  

How long does it take for a password change to take affect on each system?

Once your password is changed, it can take a few minutes to a few hours to update to every system.

Why is my username sometimes different, but the password is the same?

Most systems require only your username (jsmith), but MyPanthers requires your full email (ex. jsmith@mypanthers.org). All of them connect to your network account, which is why you use the same password.

What are the password complexity requirements?

Your password must be at least 8 characters long and contain three of these four items: 

  • Uppercase letter
  • Lowercase letter
  • Number
  • Character (!@#$, etc.)

How often do I need to change my password?

You will be required to change your password every 365 days. 

How do I know when my password is about to expire? 

You will be emailed 14, 7, 3, 2, and 1 day(s) before you need to change it. Once it expires, you will not be able to access any systems until it has been changed.

How do I change my password?

You can change your password at the SLP Password Portal. You can also follow steps to change your password on Mac and on Windows.

What if I don't remember my password? 

Contact Technology Services at 763-600-5555.

What happens when I change my password at school?

When your password is changed, you will be able to access systems with your new password. Some systems change right away (Schoology, Skyward, Fixit) while other can take up to a few hours (email, MyPanthers). If your email or MyPanthers does not update immediately, use your old password until prompted to use your new one.

If you are on a Mac, we recommend rebooting your computer. You will see a message to Create New Keychain or Update Keychain. DO NOT click “Continue Log In”. If you remember your old password, click on “Update Keychain Password” and enter your old password. If you do not remember your old password, click on “Create New Keychain” and you will not be asked for your old password.

What happens when I change my password at home?

If you change your password at home, most systems will be updated. However, your computer login will not. The next time you log in at school, you will need to use your newly changed password, which could cause keychain issues on Mac OS X. We recommend changing your password while on a school campus.

Families

If you are a parent or guardian of a Spring Lake Park Schools student and have questions regarding Password Portal, click on the questions below to learn more.

What applications use this password?

Your password is used for to log in to Infinite Campus and Schoology.

How long does it take for a password change to take affect on each system?

Once your password is changed, it can take a few minutes to a few hours to update to every system.

What are the password complexity requirements?

Your password must be at least 8 characters long and contain three of these four items: 

  • Uppercase letter
  • Lowercase letter
  • Number
  • Character (!@#$, etc.)

How often do I need to change my password?

Parents are not required to change their passwords on a cycle.

How do I know when my password is about to expire? 

You will be emailed 14, 7, 3, 2, and 1 day(s) before you need to change it. Once it expires, you will not be able to access any systems until it has been changed.

How do I change my password?

You can change your password at the SLP Password Portal

NOTE: You must know your username, and you must have an email address on file to receive the password reset email. If you do not know your username or have an email on file, contact Technology Services at 763-600-5555.

How can I change my email address on file?

Click here to login to Campus Parent Portal. On the sidebar, click on "Contact Preferences". From here you can change your primary and secondary email address. After changing your password, click on the "Save" button on the button of the page.

Can I change my username?

Usernames cannot be changed. The username is automatically created by our system based on a number of factors to prevent duplicate names and to enhance security.

If you have any questions contact Spring Lake Park Schools Technology Services at 763-600-5555 or techsupport@district16.org.

Staff

If you are a Spring Lake Park Schools staff member and have questions regarding Password Portal, click on the questions below to learn more.

What applications use this password?

Your password is used to log in to most of our systems, including but not limited to: 

  • District computers 
  • Outlook Email 
  • MyPanthers/Google Docs 
  • Schoology 
  • Infinite Campus 
  • Skyward HR/Payroll System 
  • Fixit Work Order System 
  • Discovery Education 

An exception include TIES iCue. This uses a separate username and password.

How long does it take for a password change to take affect on each system?

Once your password is changed, it can take a few minutes to a few hours to update to every system. Continue using your old password until they are updated. The schedule is as follows: 

  • District computers: Immediate on campus, delayed off-site until you login again on-campus 
  • Outlook Email: Can take up to a few hours 
  • MyPanthers/Google Docs: Immediate 
  • Schoology: Immediate 
  • Infinite Campus: Immediate 
  • Skyward HR/Payroll System: Immediate
  • Fixit Work Order System: Immediate 

Why is my username sometimes different, but the password is the same?

Most systems require only your username (ex. jsmith). However, Outlook requires your full email address (jsmith@district16.org), and MyPanthers requires the full Google address (jsmith@mypanthers.org).  

What are the password complexity requirements?

Your password must be at least 8 characters long and contain three of these four items: 

  • Uppercase letter
  • Lowercase letter
  • Number
  • Character (!@#$, etc.)

How often do I need to change my password?

You will be required to change your password every 90 days. 

How do I know when my password is about to expire? 

You will be emailed 14, 7, 3, 2, and 1 day(s) before you need to change it. The reminders come from the "noreply" address noreply@district16.org. If you ever question the validity of this request or others, please contact your building tech or the Technology Help Desk at 763-600-5555.

Once it expires, you will not be able to access any systems until it has been changed. Depending on the device you are using, you may get prompted or notified as you use the device. 

How do I change my password?

You can change your password at the SLP Password Portal. You can also follow steps to change your password on Mac and on Windows.

What if I don't remember my password? 

Click on "Reset Password" on the Password Portal. Enter your network account, click next, select the email you'd like your password reset sent to, fill out the CAPTCHA on the bottom of the page, and click continue. From here, check your email inbox and you will be sent a link to reset your password.

What if I don't have an email on file/I didn't receive the password reset email?

  • Log in to Infinite Campus
  • Under Census > My Data, click on “Request Demographic Update”
  • Under “Brief Description”, type in “email update” and click on the “I am adding or correcting information” button
  • Scroll down until you find “Secondary Email” under the Personal Contact Information section. Type in a personal email address, and click on “Save Request”.

If this still does not work, contact Technology Services at 763-600-5555.

What happens when I change my password at school?

When your password is changed, you will be able to access systems with your new password. Some systems change right away (Schoology, Skyward, Fixit) while other can take up to a few hours (email, MyPanthers). If your email or MyPanthers does not update immediately, use your old password until prompted to use your new one. 

If you are on a Mac, we recommend rebooting your computer. You will see a message to Create New Keychain or Update KeychainDO NOT click “Continue Log In”. If you remember your old password, click on “Update Keychain Password” and enter your old password. If you do not remember your old passwordclick on “Create New Keychain” and you will not be asked for your old password.  

What happens when I change my password at home?

If you change your password at home, most systems will be updated. However, your computer login will not. The next time you log in at school, you will need to use your newly changed password, which could cause keychain issues on Mac OS X. We recommend changing your password while on a school campus to prevent mismatch issues. 

FAQ for Mac OS X Computers

What is a keychain on Mac? 
The Keychain is the component of Mac OS X that stores passwords for the computer.  

If I get prompted to update my Keychain or create a new one, which option should I choose? 
When you change your password, you may see this message after you reboot your Mac: 

update keychain password image

DO NOT click “Continue Log In”. If you remember your old password, click on “Update Keychain Password” and enter your old password. If you do not remember your old passwordclick on “Create New Keychain” and you will not be asked for your old password.  

I didn’t update my keychain and now when I log in, I keep getting message about “login keychain” that won’t go away.  

To fix this issue, follow these steps: 

  • On your Mac, go to the Self Service app and log in, using your new password. 
  • Find “Fix Local Keychain” and click “Run”.  
  • Once the Fix Local Keychain policy runs, you will be prompted to restart your computer.  
  • Once your computer restarts, log in with your new password. The message will now be gone.