Technology Support
The Spring Lake Park Schools Technology Services department is responsible for all of the district’s technology systems.
The technology services department supports a variety of systems and devices used by students and their families along with approximately 800 teachers and support staff. Follow the chart below for your method to request assistance from the Technology Services team.
| Who? | How to contact Technology Services? |
| Staff - Reporting technology problems. |
Submit a Panther Help Desk Ticket: https://helpdesk.springlakeparkschools.org. This is our preferred method of support and will receive the fastest response. If you are unable to create a Panther Help Desk Ticket, please call 763-600-5555 and leave a message. Whenever possible, please submit a Panther Help Desk Ticket for a quicker response, it is not recommended to email individuals. Additionally, see details below for joining our open online support sessions via Webex. |
| Staff - Questions regarding the use of curriculum tools in the technology toolkit. |
Send an email to digitalLearning@district16.org Important: Include your name, contact information and your question. |
|
Students and Families |
Send an email to techsupport@district16.org. Important: Include your name, contact information and a brief description of your request in order to service you quickly. If you are unable to email, please call 763-600-5555. Whenever possible, please email for a quicker response. Additionally, see details below for joining our open online support sessions via Webex. |
Join our live tech support sessions on Webex
You can also join our open tech support sessions via Webex at the times below. This is a great opportunity to get personalized, in-depth support. Click on the links below to join a support session:
Help Desk
Technology Help Desk: 763-600-5555
Email: techsupport@district16.org
Hours: Monday-Friday, 7 a.m.-4 p.m.
Resources
- Campus Parent Portal
- Digital Resources and Logins:
- iPad Support
- iPad Protection Plan
- Password Portal
- Schoology and Seesaw
Contact Us
Steve Halvorson
District Technology Coordinator
District Services Center
Amy Gustafson
Technology Operations and Help Desk Specialist
District Services Center
Dan Cooper
Technology Support Specialist
Westwood Schools
Tracy Isakson
Technology Support Specialist
District Services Center
Ryan Julien
Technology Support Specialist and Fine Arts Center Manager
District Services Center and Spring Lake Park High School
Ryan Mundt
Technology Support Specialist
Spring Lake Park High School
Jerelyne Nemanich
Coordinator of Learning Technology
District Services Center
David Olson
Technology Support Specialist Lead
District Services Center
Jon Pfeifer
Technology Support Specialist
Woodcrest Spanish Immersion
Paul Prom
Technology Support Specialist
Park Terrace and Centerview Elementary
Brandon Taitt
Technology Support Specialist
District Services Center and Northpoint Elementary
Bill Zimmermann
Technology Support Specialist
District Services Center