Technology Support
Notice: Effective Monday, March 23rd, the Technology Services office and in-person support visits will be on an appointment-only basis. Thank you in advance for your understanding as we value the health and well-being of all our staff, students, parents and community throughout this time.
Technology Services staff will continue to operate remotely in order to support our teachers, students and families.
Follow the chart below for your method to request assistance from the Technology Services team.
| Who? | How to contact Technology Services? |
| Staff - Reporting technology problems. |
Submit a Panther Help Desk Ticket: https://helpdesk.springlakeparkschools.org. This is our preferred method of support and will receive the fastest response. If you're unable to submit a Panther Help Desk Ticket email techsupport@district16.org. Important: Include your name, contact information and a brief description of your request. If you are unable to create a Panther Help Desk Ticket or unable to email, please call 763-600-5555 and leave a message. Whenever possible, please submit a Panther Help Desk Ticket for a quicker response, it is not recommended to email individuals. |
| Staff - Questions regarding the use of curriculum tools in the technology toolkit. |
Send an email to digitalLearning@district16.org (Important: Include your name, contact information and your question) |
|
Students and Families |
Send an email to techsupport@district16.org. Important: Include your name, contact information and a brief description of your request in order to service you quickly. If you are unable to email, please call 763-600-5555. Whenever possible, please email for a quicker response. |
The Spring Lake Park Schools Technology Services department is responsible for all of the district’s technology systems.
The technology services department supports a variety of systems and devices used by students and their families along with approximately 800 teachers and support staff.
Help Desk
Technology Help Desk: 763-600-5555
Email: techsupport@district16.org
Hours: Monday-Friday, 7 a.m.-4 p.m.
Resources
- Campus Parent Portal
- Digital Resources and Logins:
- iPad Support
- iPad Protection Plan
- Password Portal
- Schoology and Seesaw
Contact Us
Steve Halvorson
District Technology Coordinator
District Services Center
Amy Gustafson
Technology Operations and Help Desk Specialist
District Services Center
Dan Cooper
Technology Support Specialist
Westwood Schools
Tracy Isakson
Technology Support Specialist
District Services Center
Ryan Julien
Technology Support Specialist and Fine Arts Center Manager
District Services Center and Spring Lake Park High School
Ryan Mundt
Technology Support Specialist
Spring Lake Park High School
Jerelyne Nemanich
Coordinator of Learning Technology
District Services Center
David Olson
Technology Support Specialist Lead
District Services Center
Jon Pfeifer
Technology Support Specialist
Woodcrest Spanish Immersion
Paul Prom
Technology Support Specialist
Park Terrace and Centerview Elementary
Brandon Taitt
Technology Support Specialist
District Services Center and Northpoint Elementary
Bill Zimmermann
Technology Support Specialist
District Services Center